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Subject: Excellent Service and Customer Relations
Seldom in today's busy world do people actually sit down and take
the time to write an actual physical letter any more.
However, seldom is such a professional organization with
exceptional service and customer relations encountered deserving
of such a letter. I cannot begin to tell you how pleased I am
that I found a trusted friend to service my recently acquire 1983
Porsche 911 Targa.
over 118,000 miles on it, there were several things that needed
repair/replacement and with your advice and exceptional service,
most of the items have been professionally repaired. Your
service has greatly exceeded my expectations and I feel that I
have found a repair facility that I can trust to perform what is
requir3d, what is only required, and at a fair price.
Your recommendation for me to upgrade the car a piece at a time,
and that I should drive the car to enjoy and experience it rather
than repairing everything at once, was a fabulous idea. It
has allowed me to pace the repairs and I now enjoy a great car
that is just about 100% complete.
summary, I feel that I have found not only a repair facility that
I 100% trust, but I've also found a good friend. I look
forward to our continued relationship.
(Letter on file)
I plan to come back and update my review once service is
completed... Purchased a pre owned vehicle and noticed a sticker
on the windshield showing that the previous owners last had their
car serviced here. Called the shop, spoke to Greg, and he was more
than happy to discuss the cars history with me and invited me in
to take a look at it, give his opinion, recommendations,
estimates, and come up with a game plan as far as how to keep my
200k mi Passat on the road. He was very pleasant and accommodating
(even made a couple phone calls to get more info for me) ... I
didn't feel rushed or pressured at any point. He even mentioned
that their prices weren't the cheapest (I called the other two
shops on my list and all gave quotes in the same ballpark) but I
definitely plan to continue having my car serviced here! Even if I
have to round up change from under the sofa cushions ...
exceptional customer service is always worth it to me!
User Name Not Provided
I have had both of my cars serviced at Mike's Foreign Sports for over 10
years. They are honest, competitive and you never have to worry that you
need to bring the car back because something was not fixed correctly the
first time. They get it right! Their technicians are top notched. I will
continue to use Mike's in the future.
Absolutely terrific shop!
Had Mike's remove and replace engine and transaxle in my VW Vanagon
Westfalia. Job included new radiator, hoses, belts, cv joints and axle
rebuild, plus installing custom gauges, converting exterior lights to
LED and lots more. Major job.
Mike and Greg were outstanding to work with. Price was fair and Mike's
work was well beyond just first class. They stayed in touch throughout
the job, offered great advice when a decision was to be made ...and went
way beyond the call in tracking down hard to find parts.
Fantastic experience, would recommend this shop without questions.
Better Service, Better Prices, Better All Around for BMWs!
Everyone always needs an honest, knowledgeable mechanic, and I've found
the best of the BEST! Mike's Foreign Sports has worked on my families
cars for years & we all get nothing less than EXCELLENT treatment. It's
businesses like this that make life a little easier. I am proud to say
that these gentlemen are honest & thorough, and I would recommend them
Avatar / Presley
Subject: One happy customer
I was referred to your shop by California Tires. Called and spoke
to Greg (Your manager) to schedule an appointment for 4/19 at 8 am.
Typically, you would think the dealerships are very professional bu I
have to say Greg was precise and prompt and was several notches above
any dealership that I have visited. Although the initial plan was
to drop off the car and pick it up later, I decided to wait for the
repair work. Greg was able to accommodate me. My car was in
the bay for repair in less than 5 minutes and he had the Expert
Technician take a look at it and within 30 minutes he was done.
Bottom line - Excellent, fast and exceptional service. Would highly
recommend this shop to family and friends.
Reviewer: Bill R.
I have been taking my many cars into Mike's shop for almost 10
years! They are always very polite, accommodating and provide
exceptional service for a very competitive rate. I would recommend
Mike, Greg and his staff to anyone looking for a dependable,
reliable and honest mechanic.